“The relationship between a boss and subordinate is the same as the relationship between a teacher and student," he (Deming) said. The teacher sets the aims, the student responds to those aims. The teacher has the answer, the student works to get the answer. Students know when they have succeeded because the teacher tells them. By the time all children are 10 they know what it takes to get ahead in school and please the teacher – a lesson they carry forward through their careers of “pleasing bosses and failing to improve the system that serves customers."
Senge, Peter M.. The Fifth Discipline: The Art & Practice of The Learning Organization. New York: Currency, 2006. [Page xiii]